At SpectralShift Tech LLP, we strive to provide the best experience for our customers. If you are not entirely satisfied with your purchase, we’re here to help.

Digital Products (Tanutra and Upswap)

We offer refunds on digital products (e.g., software licenses, subscriptions) within [number of days] days of the original purchase date. To be eligible for a refund, your request must meet the following criteria:

1. Valid Reason: You must provide a valid reason for your dissatisfaction with the product. This could include technical issues, unmet expectations, or other reasons that hinder your ability to use the product effectively.

2. Product Condition: The product must be in its original condition and not altered in any way.

3. Proof of Purchase: You must provide proof of purchase, such as a receipt or order confirmation email.

4. Refund Request: You must submit your refund request through our customer support channels, providing detailed information about the issue you encountered.

Once your refund request is received and approved, we will process the refund within 7 to 10 days. The refund will be issued to the original payment method used for the purchase.

Physical Products

We do not offer refunds for physical products (e.g., hardware devices) unless they are defective or damaged upon arrival. If you receive a defective or damaged product, please contact us immediately to arrange for a replacement or refund.

Cancellation Policy

Subscription Services

For subscription-based services, such as Tanutra and Upswap subscriptions, you can cancel your subscription at any time. Your subscription will remain active until the end of the current billing cycle, after which it will be terminated.

To cancel your subscription, please follow the instructions provided in your account settings or contact our customer support team for assistance.

One-Time Purchases

For one-time purchases, such as software licenses or individual products, you can cancel your order before it is processed and shipped. Once your order has been shipped, it cannot be canceled, but you may be eligible for a refund according to our refund policy.

Contact Us

If you have any questions about our refund and cancellation policy, please contact us:
– By email: info@spectralshifttech.com
– By visiting this page on our website: www.spectralshifttech.com